Shipping policy

Processing Time

Original paintings and in-stock items are typically processed and shipped within 3–5 business days.

Open edition prints are produced to order through our trusted print partner, Gelato. Production usually takes 3–5 business days before shipping.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Typical delivery times:

  • Sweden: 3–5 business days
  • Europe: 3–10 business days
  • International: 5–15 business days

Please note that these are estimates and may vary due to customs processing, local postal services, or circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the size of your order.

Order Tracking

When available, you will receive a tracking number by email once your order has been shipped.

Customs and Import Duties

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the package and the item so we can assist you.

Lost Packages

If your package appears to be lost in transit, please contact us and we will do our best to help resolve the issue with the shipping carrier.

Incorrect Shipping Information

Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Contact

If you have any questions regarding shipping, please contact:

Glow Owl Art
Email: studio@glowowlart.com